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Contact Us

  1187 Parker Street  
  Vancouver, BC V6A 2H3  

  directimage@telus.net  
  Ph: 604-255-1542  

HOURS:  Monday - Friday 9am - 5pm Saturday most afternoons  





NEED AN ESTIMATE?
Check out our Price List to get an idea of basic printing costs broken down by quantity, print size, and number of colours.
Please email us at shaneco2@gmail.com and we will always be happy to provide a detailed estimate for you.

 

PICK YOUR GARMENTS.
Follow these links to get an idea of current styles, colours and sizes.
If you still can’t find what you're looking for give us a call or email and we will check other suppliers.

 

CATALOG 

 

 Alstyle Apparel

American Apparel

Bella

Fruit of the Loom

Gildan

Hanes

King Fashions

 

SEND YOUR ARTWORK.
We can work with all types of art from sketches to separated films. The formats we prefer are:
ai, eps, pdf, psd (300dpi)

We have excellent in-house artists who also accept jpgs, tiffs, scans, original artwork, and ideas.
If you have any questions about your artwork please contact us at:  shaneco2@gmail.com

 

CONFIRM THE DETAILS.
Fill out and e-mail us a  Print Work Order  to explain specialized designs, colours, and placements.
We will email you back with a color mockup for you to inspect to ensure all is correct.
We must receive an approval of the artwork mockup from you before we will print.


For first time orders we require a deposit of the cost of the blank garments
or 50% of the estimate if you are supplying your own garments / panels.

If you would like to come into the shop for a "Press Check", please make an appointment. Charges apply.

 



Order Placement & Delivery

Our minimum order is 12.

Orders cannot be processed without a deposit for the blank goods or 50% of the estimate if you are supplying your own.

Standard turnaround is 7-10 business days from receipt of deposit. We can accommodate rush jobs but they are subject to a $50.00 fee.

Delivery is the responsibility of the customer.

Artwork & Design

First 15 minutes of artwork is free. Hourly rate is $45/hr thereafter.

Artwork produced for presentation is the property of Direct Image Screen Works until account is paid in full.

Customer assumes liability for patent and copyright infringement.

If there is a typo or error that was approved on your art proof, it is your responsibility.

Payment

Payment is due on receipt, Terms are granted upon completion of a credit application.

Payment policy is net 15 days upon approved credit. Past due accounts will be charged a 1.5% per month Service Fee.
No further orders will be processed if an account is past due 45 days. Accounts that exceed 90 days will be closed.

Credit and debit payments are subject to a 2% Service Fee.

Returns

We take pride in standing behind our printing. If we make a mistake, we will do everything we can to correct it.

When you receive your order, please go through it carefully. You have 3 business days to inform us of errors, omissions or quality defects.

Our normal misprint rate is insignificant but we do allow for 2%. We will credit accounts for any spoilage in excess of one piece or 2% - whichever is greater.



 



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